Customer Service

Benefits of Becoming a Home Zone Furniture VIP

A VIP always enjoys star treatment. They receive unique benefits and know about deals first. A Home Zone Furniture VIP is no different.

light blue sectional sofa

Home Zone VIP Benefits

As a valued VIP, you’ll hear first about our exclusive sales and promotions. Not only will you enjoy our best deals and score with our doorbusters and limited-time offers, but you’ll also get advance notice of new arrivals in our constantly evolving collections. Shop for standard or custom pieces with helpful finance options, and display the latest trends and our celebrated materials and artisanship in your home.

With over three decades of experience and knowledge, we have plenty of home design tips, style ideas, and inspiration to share. Let us help you create functional spaces you and your family will love.

Enhance Your Shopping Experience

Home Zone puts every customer first, and we want to make buying furniture enjoyable for you. Our conveniently located stores provide a welcoming, calm shopping environment with friendly staff keen to assist. We also have free ice cream!

Our well-designed showrooms help you interact with our furniture as if you were at home. Here, you can view and try out every piece before placing your order. 

Personal Shopping Assistance 

Established in 2007, Home Zone Furniture, a Dallas-based sofa and other home furnishings company, has expanded over the years across Texas and Oklahoma. At the same time, we’re a family-owned business. We focus on providing the high level of personal care and attention our customers expect. 

We only make and sell living, dining, and bedroom furniture, mattresses, and appealing accents that we’d use in our own homes. We are always happy to help our customers make the best selection for their needs.

Seamless Delivery and Setup

Home Zone allows for effortless in-store pickup and local or national delivery because your convenience is our priority. Our team always takes care of safety at all stages of the delivery. 

We inspect and approve your product for shipment, and share photographs before sending your order. Transport takes up to seven days, with delivery eight to 12 business days later. We will keep you updated on each stage, and you can track your order online.

The local team delivers and assembles your furniture, removing all packaging materials, so your home remains neat as a pin. This detailed effort is only one of the small tokens to ensure a hassle-free delivery experience from start to finish.

How to Become a Home Zone VIP

Becoming a Home Zone VIP is quick and easy. All you need to do is sign up for our latest news, views, and insights. You’ll also discover forthcoming events, sales, great deals, and new releases.

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Happy Feedback From Current VIPs 

Home Zone is among the top-rated furniture stores, indicating satisfied customers and VIP members. Here’s what some have said about their experience.

“Being new to Texas, I researched furniture online. Saw an ad for Home Zone Furniture on TV and decided to explore their website! I found the perfect sofa with chaise. Went to the store, it was on the showroom floor. It was just as pictured, took a seat on it and purchased within 15 minutes of walking in. Of course I was greeted as soon as I walked in the door. I also saw a bed I absolutely love and will be going back for it in a few weeks. The delivery was simply amazing! Delivered to my 4th floor apartment and set up in less than 15 minutes! They have a customer for life! Thank you so much for a great experience from online, to in store, to ease of purchase, and to a perfect delivery!”

April, VIP Subscriber

“Was met upon entering the store by an associate who had introduced himself. I told him I had identified furniture on their website that I really liked but wanted to see it in person. He took me to the furniture, and it was so much prettier than the pictures. Told him what pieces I needed. He took me to another associate who entered the order in the computer, scheduled delivery, and printed out my receipt. Start to finish less than 30 minutes— no hassle, no pressure. A very pleasant experience.”

Betty, VIP Subscriber

“The people working for Home Zone are always helpful, kind, and considerate. Their customer service skills go over and beyond. We’ve made several purchases and are extremely happy.”

Jeannie, VIP Subscriber

“We had a great experience there! We live in Fort Worth, but we went to the one in Lake Worth. Months later and the furniture is still perfect! Every bit of the experience was perfect! It was actually an emergency purchase the day before Christmas Eve. They hooked us up and got everything delivered and set up on Christmas Eve, above and beyond the call of duty! Quality stuff at fair prices. Sales staff simply helpful, not trying to shove anything down our throats. I was also dying of thirst when we walked in the place, and they had a refrigerator full of Dr Pepper and other stuff. They told me to help myself! We’re replacing all of our furniture next November everything is going to come from there!”

Stephen, VIP Subscriber

Choose Home Zone for VIP Communication, Service, and Furniture

Sign up as a Home Zone VIP today. Then visit one of our stores using our handy store locator, browse our exciting collections online, and place your order. Be sure to contact us if you need any advice or support. 

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